Privacy Policy

We collect information needed to create accounts, verify merchants, provide payment process support requests, protect the platform, and improve service reliability.

• Account and business information, including contact details and KYC documents.
• API activity such as requests, delivery reports, transaction references, and logs.
• Support communication sent through email, forms, phone, or service channels.

Data Use & Protection

Data is used to operate integrations, prevent fraud, support compliance, troubleshoot delivery issues, and communicate important service updates.

• Access is limited to authorized users, teams, systems, and service providers.
• Security controls may include authentication, API keys, logging, and monitoring.
• Merchants are responsible for protecting credentials and using APIs lawfully.

Terms of Service

By using MakinisoftPay, you agree to use payment services only for lawful business purposes and in a way that does not harm customers, networks, or the platform.

• Do not send spam, abusive, misleading, illegal, or unauthorized messages.
• Do not share API keys publicly or attempt to bypass security controls.
• Service access may be limited, suspended, or reviewed for security or compliance reasons.

Payment Availability

Payment processing can depend on banks, mobile money operators, card processors, internet providers, and third-party systems. Delivery times and availability may vary.

Contact

For privacy, terms, payment setup, or production support, contact sales@makinisoftpay.com.

Last updated: August 27, 2026